Plans are billed monthly or annually in US dollars. Prices exclude VAT and other taxes; any tax that applies is shown at checkout and on your invoice. Annual plans get an e-mail notice before they renew.

Yes, at any time in Settings > Billing. The cancellation takes effect at the end of the period you have paid for, and your access continues until then.

Do you offer refunds?

Fees are not refunded or prorated for a partly used period, and there is no money-back guarantee, unless the law requires it. Cancel before the renewal date if you do not want the next period.

What are AI credit packs?

One-off packs you can add when your plan's monthly AI allowance is not enough: 1,000 text credits for $9; 5,000 text credits for $39; 100 image credits for $9. Your allowance is spent first, then packs, oldest first. Packs can be used while your subscription is active and are forfeited, without a refund, when it ends.

Which marketplaces does Crossell connect to?

Crossell connects to Shopify, WooCommerce, eBay, and TikTok Shop. The marketplaces page shows what each channel can do and whether it is live or in beta.

Who do I ask about billing?

Write to support@crossell.io. We answer billing questions there.

Pricing

Plans from $49 a month

Priced by listings, catalog SKUs and connected accounts. No fee on your sales or your order count.

Plan allowances apply to every marketplace account you connect, including Shopify, WooCommerce, eBay, and TikTok Shop.

Last updated: October 31, 2026

One plan ladder, sized to your operation

Choose by marketplace-account, managed-listing, catalog, workflow, and team capacity. There are no GMV or order-volume billing meters.

Prices are in US dollars (USD) and exclude VAT and other taxes. Any tax that applies is shown separately at checkout and on your invoice.

No GMV feesNo order-metered plansChannel support and financial evidence apply

Plan capacity	Starter	Growth	Scale	Pro
Active listings	500	5,000	10,000	25,000
Catalog SKUs	250	1,500	7,500	20,000
Channel accounts	2	4	8	20
Weekly operations	100	500	1,500	4,000
AI text credits/mo	50	300	2,000	10,000
Pricing scenarios	—	—	Included	Included

Supported-channel scope and required financial evidence apply. Estimates are not reconciled profit.

Starter

$49/mo

500 listings | 250 SKUs

1 source | 2 channels | 100 ops/wk

Catalog, orders and cost estimates

1 seat (just you)

50 text/mo | 3/day image

Start Starter

Growth

Recommended

$119/mo

5,000 listings | 1,500 SKUs

2 source | 4 channels | 500 ops/wk

Adds estimated profit and margin on Today, a year of order history and more capacity

2 seats

Team permissions: choose which features each employee can see

300 text/mo | 15/day image

Start Growth

Scale

$229/mo

10,000 listings | 7,500 SKUs

5 source | 8 channels | 1,500 ops/wk

Adds pricing scenarios once cost, fee and shipping data are complete, rankings on Today and full order history. Approved price changes are not available on US channels.

5 seats

Team permissions: choose which features each employee can see

2,000 text/mo | 100/day image

Start Scale

Pro

$399/mo

25,000 listings | 20,000 SKUs

10 source | 20 channels | 4,000 ops/wk

Everything in Scale, with every Today drilldown and the most accounts, seats and AI credits

20 seats

Team permissions: choose which features each employee can see

10,000 text/mo | 500/day image

Start Pro

Enterprise

Need limits, connectors, or AI capacity that do not fit self-serve plans? Enterprise is quoted to the shop — listing caps, channel accounts, AI budget, support, and extra marketplaces are configurable.

Custom listing and SKU caps
Custom channel and source-store counts
Custom AI credit and concurrency budget
Custom marketplace connector scope
Dedicated onboarding and support path
Custom seat count

Custom

Talk to sales

Growth value anchor

$119/mo — 5,000 managed listings, 1,500 SKUs, and 4 channels.

Order visibility is not billed by volume. Plan limits follow operational capacity, not GMV or order count.

Not sure which plan fits?

Run the free catalog check, see which features are live on your channels, and pick the smallest plan that covers your accounts and listings.

Start with Starter Run the catalog check See features by channel

Billing, cancellation and refunds

Cancel any time in Settings > Billing. Cancellation takes effect at the end of the period you have paid for, and you keep full access until then.
Fees are not refunded or prorated for the unused part of a billing period, and there is no money-back guarantee, unless the law requires it.
AI credit packs are one-off purchases. They can be used while your subscription is active, and they are forfeited, without a refund, when the subscription ends. Your plan's monthly AI allowance resets every period and does not carry over.
If a renewal payment fails, your access stays open for 72 hours while you update your payment method.

Pricing questions

How am I billed?: Plans are billed monthly or annually in US dollars. Prices exclude VAT and other taxes; any tax that applies is shown at checkout and on your invoice. Annual plans get an e-mail notice before they renew.
Can I cancel?: Yes, at any time in Settings > Billing. The cancellation takes effect at the end of the period you have paid for, and your access continues until then.
Do you offer refunds?: Fees are not refunded or prorated for a partly used period, and there is no money-back guarantee, unless the law requires it. Cancel before the renewal date if you do not want the next period.
What are AI credit packs?: One-off packs you can add when your plan's monthly AI allowance is not enough: 1,000 text credits for $9; 5,000 text credits for $39; 100 image credits for $9. Your allowance is spent first, then packs, oldest first. Packs can be used while your subscription is active and are forfeited, without a refund, when it ends.
Which marketplaces does Crossell connect to?: Crossell connects to Shopify, WooCommerce, eBay, and TikTok Shop. The marketplaces page shows what each channel can do and whether it is live or in beta.
Who do I ask about billing?: Write to [email protected]. We answer billing questions there.

These prices and limits as a Markdown document: /pricing.md