Use this guide to understand what your plan unlocks, which marketplace connector to choose, how catalog import turns into channel operations, and when to contact support.
Start here
Create a workspace, connect one source where available, import products, inspect missing fields, and preview what needs cleanup before a paid workflow.
Start catalog check
Use Crossell as your PIM: normalize source data, map channel-specific fields, preview listing output, and manage updates as supported by each channel.
Set up catalog workflow
Use source links, migration runs, price/stock shield rules, and monitored source links. These routes require Starter+ access.
Set up arbitrage track
Use the stock command center, order visibility, support inbox, fulfillment queue, and launch runs when your workflow moves beyond catalog cleanup.
Compare plans
Account access
Crossell separates free catalog validation from paid listing operations. If you hit an upgrade gate, the route is working as designed.
$0
Dashboard, onboarding, settings, source products, catalog import, and catalog preview.
25 active managed listings, 50 catalog SKUs, 1 source store, 1 channel account, 25 listing ops/week.
Best for checking whether your catalog is clean enough before upgrading.
$79/mo
Unlocks paid PIM workflows such as mappings, listing coverage, quality checks, and first repeatable channel operations.
500 active managed listings, 500 catalog SKUs, 1 source store, 2 channel accounts, 100 listing ops/week.
Best for one core marketplace workflow that needs repeatable updates.
$199/mo
Adds the full ops beta bundle for growing teams: stock, orders visibility, support, fulfillment, and more capacity.
5,000 active managed listings, 5,000 catalog SKUs, 2 source stores, 5 channel accounts, 500 listing ops/week.
Best for multi-store operators managing ongoing listing work across channels.
$499/mo
Highest self-serve limits for large catalogs, more stores, more channel accounts, and higher weekly operation volume.
20,000 active managed listings, 20,000 catalog SKUs, 5 source stores, 12 channel accounts, 2,000 listing ops/week.
Best for high-volume or agency-adjacent accounts.
Connect accounts
Manage active connections in Settings. Exact import, mapping, export, and publish behavior still varies by marketplace while Crossell is in beta.
Open integration settingsSecure OAuth for product, inventory, order, and location scopes when configured.
Best source store for catalog import and ongoing product operations.
OAuth enables full listing access; personal access credentials are available for testing workflows.
Best for marketplace-specific titles, tags, images, and listing quality preparation.
OAuth setup supports inventory import/linking and beta order visibility where credentials are ready.
Best for source inventory, linked listings, and ongoing marketplace operations.
Uses API key, API secret, token, and supplier ID. Product import is wired for beta workflows.
Best for Turkey-focused source catalog import and mapping preparation. Trendyol price values are handled as kuruş, so 19990 means 199.90 TRY.
CSV import and manual products support initial catalog load when a direct connector is not ready.
Best for cleanup, demos, early migration planning, and offline source data.
Visible in product direction and compliance docs; not the primary self-serve connection path yet.
Use only where approval, connector scope, and seller-authorized workflows are confirmed.
Core workflow
The central idea is simple: source data enters the catalog, then mappings and operations decide what happens per destination channel.
Start in Settings for Shopify, Etsy, eBay, or Trendyol. Use CSV/manual import if you are still preparing credentials.
Crossell stores titles, SKUs, variants, images, prices, inventory, attributes, source IDs, and channel listing relationships in one PIM.
Avoid duplicates by linking marketplace listings to the correct catalog product using SKU, source ID, EAN, or manual confirmation.
Paid users can build mappings for channel titles, descriptions, tags, categories, attributes, prices, quantities, and images.
Review listing output and health issues before using live publish, export, refresh, or update flows supported by each marketplace.
Feature map
The dashboard groups jobs by maturity and access. Free accounts see the catalog path; paid accounts unlock the deeper operating surfaces.
Troubleshooting
Those routes require Starter+. Free Catalog Check accounts are intentionally limited to dashboard, onboarding, settings, source products, and catalog preview.
Confirm the integration is connected in Settings, credentials are still valid, the source account has active products, and then retry import from the catalog workflow.
Add missing catalog attributes such as brand, material, style, occasion, category, dimensions, image metadata, and marketplace-specific fields before mapping.
Check source currency, unit scale, exchange-rate configuration, profit margin defaults, and channel overrides in Settings. For Trendyol, confirm the source price is in kuruş before conversion.
Open Settings, use Billing, then manage the subscription through the Stripe customer portal.
If you are completing Shopify, TikTok Shop, Walmart, or similar platform review forms, keep the wording narrow and honest. Request only the scopes tied to shipped seller-authorized workflows.
Stock, orders, support, fulfillment, creative, and some publish paths are beta or scaffolded depending on the connected marketplace. Confirm the exact workflow before promising production sync or app-review scope coverage.
Review security postureCompare limits, choose Catalog or Arbitrage, and manage paid access.
View pricingShare your plan, connected platform, source account, and the exact page where you are blocked.
Contact support