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Marketplace listing operations glossary

Plain definitions of the terms multichannel sellers meet: managed listings, catalog SKUs, channel accounts, source stores, mappings and variants.

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Active managed listing

A live listing on a marketplace that Crossell keeps under management — it can be updated, republished, and health-checked from your catalog. This is the primary unit every paid plan is sized by, not orders or GMV.

Catalog SKU

One distinct product record in your Crossell catalog. A SKU can back several marketplace listings at once, so your SKU count is usually lower than your listing count.

Source store

A storefront or system you import product data from, such as a Shopify store. Plans include a set number, and additional source stores are billed per store.

Channel account

One seller account on one marketplace. Two Trendyol seller accounts are two channel accounts, and the same catalog can publish to several of them.

Listing operation

A single managed action against a marketplace listing — a create, an update, or a republish. Plans include a weekly allowance of these operations.

Channel mapping

The rules that translate one catalog product into a specific marketplace's required fields, categories, and attributes. Each marketplace needs its own mapping because no two accept the same shape of data.

PIM

Product Information Management: keeping one structured, authoritative record per product and publishing from it, instead of maintaining separate copies per sales channel.

Variant

A specific purchasable version of a product, such as one size or colour. Marketplaces model variants differently, which is one of the most common reasons a listing is rejected on import.

Listing health

A check on whether a listing meets a marketplace's requirements before it is published — missing fields, invalid categories, or duplicate identifiers surface here rather than as a rejection.
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