Status
System status
Live health of the Crossell service. This page checks our own systems and refreshes about once a minute.
All systems operational
Last checked:
Web app
The Crossell website and seller app.
Status: Operational
Background worker
Scheduled jobs, syncs and queued writes.
Status: Operational
Marketplace sync
Overall health of reading data from connected marketplaces. This is not a per-account view.
Status: Operational
Payments
Subscription checkout and billing.
Status: Operational
Marketplace sync is an overall signal across all accounts. If only your store looks out of date, check Settings or contact support.
Support response time
We reply within 1 business day.
Open a support ticket from Settings > Support, or write to us from the contact page. Business days follow the Istanbul calendar.