Sub-processors
Last updated: October 30, 2026 · Version 2026-10-30
The Turkish text is the primary text; the English text is informational.
These providers process data for Crossell. The table lists what each does, where it is and when it is used.
| Provider | Purpose | Country | Data | When |
|---|---|---|---|---|
| Hivelocity, LLC | Hosting: servers, database, queues and our own telemetry | United States | All application data (account, orders, products, buyer questions and messages) | Always |
| Cloudflare, Inc. (R2) | Encrypted database backups; support attachments and private documents | United States | Backups contain all application data | Always |
| Cloudflare, Inc. (alan adı, e-posta yönlendirme) | Domain name (DNS) and e-mail forwarding | United States | Domain records; e-mails sent to crossell.io addresses | Always |
| Plus Five Five, Inc. (Resend) | Sending account, security, billing, invitation, support and welcome e-mails | United States | E-mail address, name, e-mail content and delivery/open/click events | Always |
| Stripe | Subscription billing and invoices | United States | Payment records (card numbers never reach Crossell) | On paid plans |
| OpenRouter, Inc.; Google (Gemini modelleri); OpenAI (bir görevde yedek) | AI tasks the seller starts: draft replies, translation, product text, category matching, images | United States | The task text or image; in buyer messages names, e-mails, phone, ID and order numbers are masked first | Only when you use an AI feature |
| Google LLC (Google Analytics 4); PostHog | Measuring product use; masked session recording | United States (Google); EU, Frankfurt (PostHog) | Page addresses, clicks, device and browser type | Only if you give the analytics permission |
| Google LLC (Google ile giriş) | Signing in with a Google account | United States | E-mail, name and Google account id | Only if you sign in with Google |
| e-Faturam | Issuing e-Archive / e-Invoice documents | Türkiye | Buyer name and tax data on the invoice (read at invoice time, not stored by Crossell) | Only when you issue an invoice |
- Provider
- Hivelocity, LLC
- Purpose
- Hosting: servers, database, queues and our own telemetry
- Country
- United States
- Data
- All application data (account, orders, products, buyer questions and messages)
- When
- Always
- Provider
- Cloudflare, Inc. (R2)
- Purpose
- Encrypted database backups; support attachments and private documents
- Country
- United States
- Data
- Backups contain all application data
- When
- Always
- Provider
- Cloudflare, Inc. (alan adı, e-posta yönlendirme)
- Purpose
- Domain name (DNS) and e-mail forwarding
- Country
- United States
- Data
- Domain records; e-mails sent to crossell.io addresses
- When
- Always
- Provider
- Plus Five Five, Inc. (Resend)
- Purpose
- Sending account, security, billing, invitation, support and welcome e-mails
- Country
- United States
- Data
- E-mail address, name, e-mail content and delivery/open/click events
- When
- Always
- Provider
- Stripe
- Purpose
- Subscription billing and invoices
- Country
- United States
- Data
- Payment records (card numbers never reach Crossell)
- When
- On paid plans
- Provider
- OpenRouter, Inc.; Google (Gemini modelleri); OpenAI (bir görevde yedek)
- Purpose
- AI tasks the seller starts: draft replies, translation, product text, category matching, images
- Country
- United States
- Data
- The task text or image; in buyer messages names, e-mails, phone, ID and order numbers are masked first
- When
- Only when you use an AI feature
- Provider
- Google LLC (Google Analytics 4); PostHog
- Purpose
- Measuring product use; masked session recording
- Country
- United States (Google); EU, Frankfurt (PostHog)
- Data
- Page addresses, clicks, device and browser type
- When
- Only if you give the analytics permission
- Provider
- Google LLC (Google ile giriş)
- Purpose
- Signing in with a Google account
- Country
- United States
- Data
- E-mail, name and Google account id
- When
- Only if you sign in with Google
- Provider
- e-Faturam
- Purpose
- Issuing e-Archive / e-Invoice documents
- Country
- Türkiye
- Data
- Buyer name and tax data on the invoice (read at invoice time, not stored by Crossell)
- When
- Only when you issue an invoice
Transfers abroad
Most providers are in the United States. The transfer safeguards and their status are described in the KVKK privacy notice. Changes to this list are made here before they take effect. KVKK privacy notice
Service provider
- Company:
- Pyramid Works LLC
- Address:
- 15 Wheatley Walk, Lansdale, PA 19446, USA
- Contact:
- [email protected]